FAQs
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All of my pieces are handmade. All handmade baskets/sculptures can be delicate, so please do not handle them roughly or use excess pressure. Do not leave them wet or in moisture as this can create mould. Do not store them in direct sunlight as this can cause fading to the colour of the basket/sculpture.
If your basket/ sculpture gets dirty I would recommend using a soft brush to delicately rid the basket of dirt/dust or using a damp cloth to wipe the basket. If using the second method make sure to let it dry properly afterwards! This will make sure your pieces last as long as they can.
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Yes, I do! I am available for commissions and passionate about bringing your dream to life!
Whether it's contemporary or traditional baskets, sculptures, or installations, I work with clients worldwide.
If you wish to collaborate on a project, please get in touch!
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I’m working on a way to deliver my products internationally via my website.
However until we crack it, we can process large orders over $500 NZD via email. This allows me to quote for shipping on each individual order, taking into account the what size/weight/restricted items.
All taxes are the responsibility of the customer.
If you would like to place an international order over $500 NZD please send a detailed list or screen shot of the basket page with all the products you would like to buy to the email below, with the delivery address. I'll then send you a quote for delivery and invoice for the items.
tamargusefibreart@gmail.com
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We offer full refunds for workshops up until 21 days prior to the course date. If you want to cancel within the 21 days, we will try and fill your spot. If we successfully fill your post in time, we will refund you the full amount.
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Yes, I offer refunds on a case by case basis.
If you would like to return your order please email me with you request within 14 days of purchasing the item.
Once I’ve confirmed, you can return the items at your own cost.
If you have received a damaged item, I will attempt to claim on the delivery insurance and refund you in full.